Frequently Asked Questions about pellamex (FAQ)
Usage
How often should I take pellamex?
One sachet contains a daily dose of pellamex, so ideally you should take one whole sachet of pellamex each day.
How should I take pellamex?
You can take pellamex as it is straight from the sachet. If you prefer, you can also mix pellamex with water or another liquid to make a drink.
When should I take pellamex?
pellamex can be taken at any time of day. For the best results, take pellamex at the same time every day so that the doses of food supplement ingredients are spread out evenly.
Where should I store pellamex?
pellamex sachets should be stored unopened at room temperature. Keep out of sight and reach of children.
Can I take too much pellamex?
Taking more than one dose of pellamex in a day will not increase or speed up its effects, as your body will get rid of the excess active ingredients, so there is no benefit to taking more than one dose in a day. If you take more than the stated dose of pellamex and an adverse reaction is observed then seek medical advice. Excessive consumption may have a mild laxative effect.
How long do I need to take pellamex before seeing visible results?
pellamex works naturally with your skin from within, so its effects will be gradual and build up over time. Our clinical studies suggest that you might have to take pellamex for 30 days (one box) before seeing visible results, but this will vary from person to person. As is the case for all skincare products, we cannot guarantee that pellamex is effective in every person.
What should I do if I have an allergic reaction to pellamex?
None of our ingredients are known to be allergens, so it is very unlikely that you should have an allergic reaction to pellamex. However, if you experience an allergic reaction, or any other undesirable effect, or if your condition worsens or persists, discontinue use immediately and consult your doctor or pharmacist.
Suitability
Who should take pellamex?
pellamex should be taken by adults who want a simple, natural and innovative way to moisturise their skin from the inside out. pellamex is especially ideal for those with dry, sensitive and eczema-prone skin.
What age range is pellamex for?
pellamex is for adults over the age of 12. A paediatric version of pellamex will be available for purchase in 2021.
I am on medication, should I take pellamex?
You should consult your GP about talking pellamex if you are taking any medications. Do not take with medications that are affected by any of the ingredients in pellamex.
I am already taking food supplements, can I take pellamex as well?
You should consult your GP about taking pellamex if you are taking any other food supplements.
Can I take pellamex during pregnancy and breastfeeding?
pellamex is made using only safe and natural ingredients. However, as with other supplements, we do suggest that you talk to your doctor before using pellamex if you are pregnant or breast-feeding.
Does it work for psoriasis?
pellamex feeds your skin’s filaggrin and this helps bolster the natural moisturising factor of the skin, building up the skin’s barrier in the process. Although we have not conducted a clinical study looking at the effect of pellamex in psoriasis, it is understood that filaggrin levels are low in psoriatic skin. It may be the case that pellamex can provide benefits for psoriasis-prone skin, but we cannot say for sure.
pellamex ingredients
Vegetable glycerol, Amino acid, Aqua, Citric acid, Cellulose gel, Orange flavouring, Xanthan gum, Potassium sorbate, Vanilla flavouring, Sweetener (Sucralose), Zinc sulphate, DL-Alpha-Tocopherol acetate (Vitamin E), Nicotinamide (Niacin; Vitamin B3), Riboflavin (Vitamin B2), Biotin (Vitamin B7)
General Questions
What is the difference between pellamex and my current moisturiser?
Unlike normal lotions and emollients, pellamex is a once daily food supplement that works naturally with your skin to moisturise it from within. As well as contributing to the Natural Moisturising Factor produced by your body, the active ingredients in pellamex feed your skin barrier. It is also much less time-consuming than applying topical moisturisers!
What does pellamex taste like?
pellamex has a tangy orange flavour.
Is pellamex suitable for vegetarians and vegans?
Yes.
Does pellamex contain nuts?
No. pellamex does not contain peanuts, almonds, hazelnuts, cashews, pecan nuts, Brazil nuts, pistachio nuts, macadamia and Queensland nuts or products made from them.
Is pellamex gluten free?
Yes.
Is pellamex sugar free?
Yes.
Is pellamex kosher and halal?
pellamex is not strictly kosher or halal.
Is pellamex packaging recyclable?
The pellamex box is made of cardboard and is recyclable anywhere in the UK. The pellamex sachets are plastic and can be recycled in some places in the UK.
Buying & Subscriptions
- How long does a box of pellamex last?
- How can I pay for my order?
- Where can I buy pellamex?
- Do I have to be in to receive my pellamex order?
- Can I order pellamex if I live outside the UK?
- Is pellamex available in the US?
- What are the benefits of setting up a subscription?
- How do I manage my subscription?
- What are the shipping options and costs?
How long does a box of pellamex last?
30 days. One sachet contains a daily dose of pellamex and each box contains 30 sachets.
How can I pay for my order?
We accept Paypal, debit and credit cards payments. When you go through to the checkout screen, you’ll be able to choose your preferred payment method.
Where can I buy pellamex?
pellamex can be bought in our online store. Click here to buy pellamex online.
Do I have to be in to receive my pellamex order?
A single box of pellamex has been designed to fit through a standard UK letterbox. If you have a standard letterbox then it should be able to be posted through your door without you being in.
Can I order pellamex if I live outside the UK?
For now we are delivering pellamex only within the UK.
Is pellamex available in the US?
We do not currently ship to the US – however, a launch is currently in development. Sign up for launch news at greatskin@curapella.com
What are the benefits of setting up a subscription?
By setting up a subscription you will never run out of pellamex and you will receive an automatic 15% discount* on every box. *To receive this great saving, all we ask is that you commit to buying six-month supply of pellamex.
How do I manage my subscription?
At any time you can check your subscription history, review upcoming delivery dates, update payment details by simply emailing our Customer Service Team at greatskin@curapella.com
What are the shipping options and costs?
At present we offer a FREE Standard Shipping (Royal Mail Tracked 48H) for delivery of ONE box within the UK. Faster delivery options are also available at checkout.